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Fitness is BS.
  • Why Lululemon (and Gymshark) Own “Community” And Your Gym Community Strategy Doesn’t
    Behavioural Economics | Cognitive Biases | Fitness Marketing | Fitness Retention | Fitness Sales

    Why Lululemon (and Gymshark) Own “Community” And Your Gym Community Strategy Doesn’t

    ByRay Smith March 8, 2026April 24, 2026

    Successful gym community strategies can learn from brands like Lululemon and Gymshark, which focus on identity and belonging rather than just equipment or pricing. It’s crucial for gyms to foster genuine communities that resonate with member identities, ensuring loyalty not through amenities but by creating emotional connections and a sense of shared values among members.

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  • Female gym member using TRX straps, illustrating the focus and drive created by the point pressure effect in fitness.
    Cognitive Biases | Fitness Retention

    Why Members Stay: The Point Pressure Effect

    ByRay Smith November 9, 2025April 24, 2026

    The content discusses the ‘point pressure effect,’ explaining how individuals are motivated by their proximity to goals, leading to increased loyalty and retention in fitness and marketing. Research by Aryan Dhar reveals that people value their progress and feelings of belonging, rather than mere rewards, driving them to continue their journeys and foster identity transformation.

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  • Three gym members looking at a workout board to plan their training session, demonstrating positive member engagement.
    Behavioural Economics | Cognitive Biases | Fitness Marketing | Fitness Retention

    2 Fitness Industry Words That Are Hurting Your Member Engagement

    ByRay Smith July 5, 2025April 24, 2026

    What if a single word could boost your gym’s community and bottom line? In the fitness industry, we are experts in physical transformation. Yet, we often overlook one of the most powerful tools at our disposal: the language we use. The words chosen in staff meetings, written on forms, and used in member conversations carry…

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