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Fitness is BS.
  • The free month that does nothing for retention
    Behavioural Economics | Cognitive Biases | Fitness Retention

    The free month that does nothing for retention

    ByRay Smith June 21, 2026June 21, 2026

    Research shows generosity to your best members sets a precedent, not a debt. Why the free month confirms their status instead of improving retention.

    Read More The free month that does nothing for retentionContinue

  • Why Lululemon (and Gymshark) Own “Community” And Your Gym Community Strategy Doesn’t
    Behavioural Economics | Cognitive Biases | Fitness Marketing | Fitness Retention | Fitness Sales

    Why Lululemon (and Gymshark) Own “Community” And Your Gym Community Strategy Doesn’t

    ByRay Smith March 8, 2026April 24, 2026

    Successful gym community strategies can learn from brands like Lululemon and Gymshark, which focus on identity and belonging rather than just equipment or pricing. It’s crucial for gyms to foster genuine communities that resonate with member identities, ensuring loyalty not through amenities but by creating emotional connections and a sense of shared values among members.

    Read More Why Lululemon (and Gymshark) Own “Community” And Your Gym Community Strategy Doesn’tContinue

© 2026 Fitness is BS. ray.smith@fitnessisbs.com

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